Customer Service


You love world-class coffee. You deserve world-class attention.

We strive to ensure our service is as excellent as our coffee, and that means being open to all comments and questions from you. You’re more than welcome to ask us directly, but we think you’ll find answers to a number of questions about shopping online, your order, your account, and much more right here.


Find answers by selecting from the categories below, or feel free to contact us by phone or email. We will do our best to respond to all emails within 24 hours.


Help by Phone: 1-800-GEVALIA (1-800-438-2542)