12 March 2007

This is a Recall Alert for those consumers who have the Gevalia 12-Cup Programmable “Kaffe Combo” coffeemakers (model CM830), with a glass carafe and two travel mugs.

We have recently learned that the warming plate heating element in the coffeemaker can melt the plastic outer shell, posing a burn hazard to users. In an abundance of caution, Gevalia announced a voluntary Fast Track recall of the coffeemakers in cooperation with the U.S. Consumer Product Safety Commission.

You will need to return the “Kaffe Combo” coffeemaker power cord to us in order to receive the replacement coffeemaker, travel mugs and coffee.

To express our appreciation for your business, once you have returned the recall instruction packet, we will send you, free of charge, a replacement coffeemaker, four (4) packages of Gevalia coffee and two (2) stainless steel travel mugs.

Should you have any questions about this issue or any other Gevalia products, please contact us at 1-800-GEVALIA any time.

Thank you for participating in this program, and we apologize for any inconvenience this issue may have caused. We are committed to providing high quality, dependable and safe products, and to customer satisfaction.