GEVALIA Privacy Policy
Effective Date: 10/26/2011
Gevalia respects your concerns about privacy and values its relationship with you. This Privacy Notice describes the types of personal information we collect through this website, how we may use that information and with whom we may share it. In addition, the Notice describes the measures we take to protect the security of the information you share with us through this website. We also tell you how you can update your contact information, ask to be removed from our email and phone lists and get answers to questions you may have about our privacy practices.
- Information We Collect and How We Use It
- Personal Information You Provide
- Registration
- Join Gevalia's Programs and Shop Gevalia
- Refer a Friend
- Gevalia E-mail Newsletter
- Contests, Sweepstakes and Other Promotions
- Office Coffee Service
- Food Service
- Contact Us
- Other Site Features
- Personal Information We Collect by Automated Means
- Cookies
- Web Beacons
- Information We Share
- For California Residents
- Links to Other Websites
- How We Protect Personal Information
- Your Choices
- Updates to This Privacy Notice
- How to Contact Us
Types Of Information We Collect
Personal Information You Provide
You may choose to provide us with certain personal information (such as your name, contact details and payment card information) through our website. Here are the ways in which you may provide the information and the types of information you may submit. We will use the information you provide through this website to communicate with you about our products and services and other offers. We also tell you other ways we may use the information.
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Registration
To take advantage of our offerings, you may choose to register on our website. As part of the registration process, we request certain information (such as your contact information) to make it easy for you to order our products and manage your Gevalia account online.
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Join Gevalia's Programs and Shop Gevalia
To enroll to become a member of one of our programs (such as Gevalia Kaffe), or to order Gevalia products or other items offered through our website, we ask you for certain information. The information we request includes your contact details and billing information, such as your payment card information. We use this information to process your order. If you ask us to send a gift to a friend, we will use your friend's information to send the gift. We also may use the information to send your friend Gevalia communications.
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Refer a Friend
You may choose to tell your friends about Gevalia products through the website's "Refer a Friend" feature. We ask you to submit your friend's name and e-mail address so we can forward the requested information. We may also use your friend's information to send your friend communications about our products and services.
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Gevalia E-mail Newsletter
You may sign up for our Gevalia e-mail newsletter. To receive the newsletter, we ask you for your name, e-mail address and account number (if applicable).
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Contests, Sweepstakes and Other Promotions
On our website, you may choose to participate in contests, sweepstakes and other promotions that we may offer from time to time. If you decide to participate, we may ask you for certain information (such as your contact information) for use in administering these promotions.
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Office Coffee Service
If you are interested in ordering Gevalia's products for your office, we ask you for your contact details so we can provide you with office service information. You also may choose to give us information about your office service needs, such as the number of people in your office. We use this information to provide you with a personalized office service proposal.
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Food Service
If you would like to order Gevalia's products for your restaurant or corporate dining facility, we ask you to submit your contact details so we can provide you with food service information. You also may choose to provide information about your food service needs, such as the type of business you are in. We use this information to provide you with a personalized food service proposal.
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Contact Us
If you communicate with us through the Contact Form on our website, we ask you for your contact details and account number (if applicable) so we can respond to your questions and comments. You may choose to provide additional information as well. We may use the information you provide to evaluate the quality of our products. You may also use the Contact Form to exercise certain choices, such as asking to be removed from our mailing list.
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Other Site Features
We offer visitors to our website various features, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.
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Personal Information We Collect by Automated Means
When you visit our website we collect certain information by automated means, such as how many users have visited the website and the pages they have accessed. We also collect the IP addresses of our website visitors. By collecting this information, we learn how to improve our website. We collect this information through various means, including "cookies" and "web beacons."
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Cookies
Like many companies, we use cookies on our website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites and, for example, may tell us whether you have visited our website before or if you are a new visitor. They may also assist us in identifying aspects of your browsing and purchasing behavior, such as what website features are of interest to you.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take advantage of our website features.
During your visits to other websites where we advertise, we (or third parties) may use certain data collected on our site to show you the type of Tassimodirect.com advertisements likely to be of greater interest to you. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted Gevalia.com advertising during your visits to other websites. To opt-out of Gevalia.com data collection for targeted advertising on other sites, click here: Opt Out Now.
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Web Beacons
Certain pages on our website may contain web beacons (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies sent by the third party. We also use beacons to tell our referral partners that you have visited our site and may have placed an order, and we may provide your e-mail address to our partners.
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Information We Share
We may share the information you provide through this website with service providers that have been retained to perform services on our behalf. These service providers are not authorized to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share the information you provide among our affiliated companies, like Tassimo. In addition, we may share the information with our joint marketing partners and other third parties (through list rentals or data cooperatives, for example) that we believe offer products or services that might interest you. If you order a product or service from Webloyalty, Reservation Rewards, Shopper Discounts and Rewards, or Travel Values Plus, we share your contact and payment card information with these organizations only after you have accepted an offer from them. We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided to us in a manner that is consistent with this Privacy Notice.
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For California Residents
If you are a California resident, you may ask us to refrain from sharing your information (whether collected online or offline) with affiliates or others for their marketing purposes. Please tell us if you would like us to refrain from doing so by contacting us as described in the "How to Contact Us" section of this Notice.
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Links to Other Websites
Our website provides links to other websites for your convenience and information. These websites may operate independently from Gevalia. Linked sites may have their own privacy notices or policies, which we strongly suggest you review. We are not responsible for the content of linked websites, any use of linked websites or their privacy practices.
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How We Protect Personal Information
We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you may provide on our website. We use secure sockets layer (or SSL) to protect the transmission over the Internet of payment card information.
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Your Choices
If you would like to update the contact information you provided through this website, or to manage your account online, click here. To update your preferences or request that we refrain from contacting you, please contact us as indicated below.
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Updates to Our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you, to reflect changes in our information practices on this website. We will inform you of such changes by indicating at the top of this Notice the date when it was most recently updated.
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How to Contact Us
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us at:
The Gevalia Kaffe
Attn: Customer Service
Holmparken Square, PO Box 6276
Dover, DE 19905-6276
1-800-GEVALIA (1-800-438-2542) 7 days a week 8AM - 10PM EST
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